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    Important Note: Time Registration
    To make sure your time is always approved, make sure you confirm any time you have spent while not logged in to Nebu to the supervisor who is helping you, either at the end of the Coaching meeting, or within the same ticket if you're being helped in the Ticketing Portal. Always remain logged in to Nebu unless you have been instructed to log out.


      No sample for C15220S 2hm or C15247CF Sabic?
      Please log out to protect the strike rate and open a "no sample" ticket.
      Record your log-out time and inform your supervisor on the same ticket how much time you are logged out and waiting for. 

      For other projects, remain logged in while waiting unless you have been given other instructions by your TL.


        Technical Help
        Are you having a technical problem, such as not being able to log in, or no sound through your headset?
        Open a "Technical Help" ticket here and the Technical Helpdesk will assist you shortly.